Goodyear has announced five new TruckForce Service Award winners for the final quarter of 2021. The TruckForce Service Awards started at the beginning of 2021 to highlight partners that have provided exceptional service across the pan-European TruckForce network.
Winners Chosen for Exceptional Service Across the Board
German company Duwald Reifen has consistently shown first class service and delivered a 100% ServiceLine24h acceptance rate for the last six years. With every emergency roadside request for service actioned with zero rejections, this shows the high professionalism from the company. Based outside Hamburg, Duwald Reifen has gone above and beyond for Goodyear customers and is a worthy winner.
For being the leading company in the country using Goodyear’s eJob app, coupled with continued growing support to key Goodyear fleets in Poland, Misztal has also earned a TruckForce Service Excellence award. eJob is the latest version of Goodyear’s mobile tyre management app, enabling technicians to record fleet work conducted at a customer’s location or in a workshop.
Based near the strategically important port in northwest France, Nantes Pneumatiques has been awarded a TruckForce Service Excellence Award for providing a ServiceLine24h acceptance rate of over 90%. The company was also an early adopter of eJob. Nantes Pneumatiques is a member of Profil+ tyre group, helping expand the impressive fleet support package to Goodyear customers across France.
ProTyre Truck, based in Winchester, UK, has successfully rolled out Goodyear’s latest collection of smart tools, including eJob and FOS (FleetOnline Solutions) eCasing, across its national network. Together with Goodyear, the collaboration has seen an expansion recently in specific parts of the UK to deliver strong coverage for the service network to fleet customers, helping the company gain its TruckForce Service Excellence Award.
Finally, for first-class service delivery at contracted fleets, showing a high usage of eJob and growing business shares, Dekk og Felg Lillestrøm has gained a TruckForce Service Excellence Award. Located near Oslo and close to the Swedish border, its range of services in a strategically important location matched the criteria for a TruckForce Service Excellence Award.
Adam Stanton, Manager Network & Service-Commercial Europe for Goodyear offered words of praise. “For our final TruckForce Service Excellence Awards of 2021, we have highlighted partners in five countries who have shown their determination to go above and beyond for Goodyear’s customers. In 2021, we showcased 20 TruckForce partners across 12 countries. These awards have reinforced the breadth of coverage and quality of our network.
“All 20 winners have been selected carefully and embody what this award represents. My sincere gratitude to the network partners commitment to outperform in servicing fleets and support in growing the Goodyear network across Europe.”
