Goodyear has announced the winners of the TruckForce Service Award for the first quarter of 2022. The awards recognise TruckForce partners with operations across the pan-European network who have demonstrated exceptional service across the continental.
Over 2,000 TruckForce Members Currently Operating Across Europe
The first of the winners, MD Pneu s.r.o., based in Tábor, Czech Republic, won the TruckForce Service Excellence award for its activity in Goodyear FleetOnlineSolutions (FOS) and supporting leading fleet customers on the implementation of the Goodyear Total Mobility value proposition. It has showcased a very high performance on the Goodyear ServiceLine24 interventions and Goodyear’s 24H/7 roadside assistance. Their use of the automated fleet inspection tool, Goodyear eJob, is better still, with a 98.5% registration rate.
Spanish-based Salco is a VULCO partner in the Galician region in Spain. Awarded for its outstanding performance year over year, it boasts nine workshops and 16 vans working for Goodyear ServiceLine24. Thanks to this, the group’s response time is 12% better than the industry average call-out in the country. With its prominent expertise, Salco is also servicing one of the most important bus fleets in Spain, having installed the newly introduced Goodyear DrivePoint. This easy to implement drive through readers is to be based in Madrid at the customer’s main yard.
Austrian tyre shop and service centre Eurowheel GmbH was chosen due to its excellent breakdown service and a showcase of TruckForce to aid Goodyear fleets. Part of the Top Reifen Team network, Eurowheel is an important service provider in the region for Goodyear customers handled via FleetOnlineSolutions, the comprehensive tyre management and administration solution for fleet operators opting for Goodyear Total Mobility.
Fourth-in-line, G.D. GOMME Officina Mobile scored an honour its huge commitment to Goodyear ServiceLine24 and dedicated workforce. It also deploys a Goodyear-branded mobile fitting vehicle to serve customers remotely. The Italian tyre retailer and service centre continues to collaborate with Goodyear in new fleet activation into 2022.
United Kingdom-based City 1st Tyres was the final recipient, awarded for its +80% usage of Goodyear eJob across the group’s 7 locations, which represents substantial growth and represents one of the highest percentages in the UK. In addition, it has successfully achieved a high number of inspections every month for key UK customers and specifically employed an in-house fitter and fleet inspector.
Honouring the winners, Adam Stanton, European Network & Service Manager for Goodyear Commercial, said: “We are delighted to be recognising our partners across the TruckForce Network for the first time in 2022 as we continue the TruckForce Service Excellence Awards, We are proud of all the more than 2,000 partners who each day go the extra mile for the fleets who count on our Goodyear Total Mobility offer and support to drive results for our customers.
“The five partners who have been selected in Q1 have gone above and beyond, whether that’s through extremely high-performance service or fully embracing our value proposition to deliver customer excellence. On behalf of all TruckForce customers and Goodyear, I would like to thank these five outstanding partners for their teamwork, innovative thinking, and customer-focused spirit.”