The company has implemented measures of all kinds, such as modifying protocols, creating external certifications and an increase in communication. Throughout the state of alarm, the company has stood by its clients, but has maintained minimal services to guarantee mobility.
BestDrive Puts Security First
BestDrive, a network of Premium workshops for comprehensive automobile maintenance belonging to the Continental Group, has fulfilled its objective during the state of alarm: offering its employees and customers maximum security at a European level. This has been possible due to a rapid reaction from the company that has implemented measures of all kinds such as protocol modifications, external certifications and a high level of communication.
It has been a challenging task since the company has a network of 2,000 workshops throughout Europe, with a strong impact of Covid-19 in some of its main markets such as Italy, France or Spain. However, it has been vital for the company to be able to guarantee maximum security in all processes. This has been achieved and celebrated, marked by a unified message in all the countries in which it is present: “Security at BestDrive isn’t just said, it is done.”
Throughout the state of alarm, the company has not abandoned its clients, but rather has maintained minimum services under strict security controls, to ensure service to carriers, deliverymen, healthcare professionals or public transport workers. This group has carried out essential tasks to continue providing supplies and services to the population.
After weeks of confinement, the company has been gradually reactivating its services to meet the needs of its customers, which are increasing demand after months of stopped vehicles while also looking towards summer and the ITV that millions of drivers must overcome.
Throughout the confinement BestDrive Spain has offered customers and users different maintenance tips through their social profiles. Different recommendations have been offered for the care of the vehicle while it was stopped as well as tips to return to driving without causing damage to elements of the car.