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Michelin and DHL Extend Tyre Management Partnership in Germany

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Michelin and DHL have extended their long-standing partnership, with Michelin taking over complete tyre management for 11,000 new fully electric delivery vehicles operated by DHL Group’s Post & Parcel Germany division. With this contract, Michelin is now managing tyres for 45,000 DHL vehicles at more than 2,000 locations.

Long-Standing Partnership

With the recently signed contract, Michelin and DHL are extending their long-standing partnership, with the new contract’s value standing at a mid-double-digit million-euro amount, with a term of up to 12 years.

“DHL Group is transferring complete responsibility for tyre management on the last mile in Germany to us, covering the most critical part of daily letter and parcel delivery,” said Eva Tschan, Director Connected Solutions DACH and Nordics at Michelin. “We are taking all the work associated with tyres off our customer’s hands and ensuring that the delivery fleet remains on the road – reliably, predictably and efficiently.”

Michelin manages the entire life cycle of the Post & Parcel fleet in Germany, which consists of 45,000 vehicles, including vans, passenger cars and trucks. Michelin’s services include tyre fitting, seasonal changeovers from all-season to winter tyres, mobile breakdown assistance and complete wear management.

For the delivery vehicles, Michelin uses the MICHELIN Agilis CrossClimate all-season tyre as well as the MICHELIN Agilis Alpin for areas with winter road conditions.

“We expect around 70,000 tyres to require replacement each year, along with approximately 20,000 service operations. In addition, there will be around 6,000 breakdown assistance calls, with a reliable two-hour service,” said Hans Herrmann, Key Account Manager responsible for the account at Michelin.

By outsourcing tyre management to Michelin, Deutsche Post and DHL’s fleet in Germany can remain reliably operational, while the logistics company can focus fully on its core business.

“Michelin not only convinced us with a competitive offer in the tender, but above all with an innovative overall concept,” said Thomas Schlickenrieder, Head of Infrastructure for Post & Parcel Germany at DHL Group.

Michelin and DHL Group have maintained a close partnership for 14 years, and the new contract strengthens Michelin’s position as a service partner for major delivery and parcel operators, particularly in the growing segment of electric delivery fleets.

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