Bridgestone’s On Time for Commercial Fleets

New statistics from Bridgestone show that in 2016 a commercial vehicle breakdown was resolved in 49 minutes by the company’s truck fleet service network.

The average time taken for Bridgestone’s truck fleet service network to resolve a commercial vehicle breakdown upon arrival in 2016 has shortened to 49 minutes, according to new company figures.

In 2016, 35,000 jobs were accepted, with an average time of 62 minutes taken from the time the first call was made to the moment a Bridgestone Partner member arrived at the roadside. Having then arrived at the stricken vehicle it took an average of 49 minutes – two minutes quicker than in 2015 - to complete each job, meaning that each vehicle was up-and-running in an average of less than two hours, from the time the first call was made.

Statistics show that over 40,000 commercial vehicles were worked on by Bridgestone Partner in 2016, with 250,000 tyres being managed overall, compared with 207,000 in 2015.

Commenting on the Bridgestone Partner roadside assistance results, Paul Sheehan, National Operations Manager, said: “These figures certainly make for positive reading and provides a tangible example of how we support commercial fleets. When we talk to our fleets, they cite vehicle uptime as one of their most important factors, so every minute we can save results in improved operational costs for our customer.”

About the author

Richard Wilson is the deputy editor for Commercial Tyre Business. Since 2015, Richard has worked as a correspondent for all of the titles across the Valebridge Publications Ltd Group namely: Retreading Business, Tyre & Rubber Recycling, The Tyreman and Truck and Bus News. Richard has worked on/off from the age of 16 for the company and whilst gaining a Bachelor's Degree in Spanish and Business Studies at Coventry University, he developed his writing skills at the University paper and more recently writing his own independent blog.


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