In part 14 of our Agricultural Tyre feature, Commercial Tyre Business touches base with TyreOps. The solutions provider explains how it has been ensuring its technology benefits for agricultural tyre dealers and tyre businesses as well as how its products have had tangible results for end-users.
Functionality Crucial Ingredient for TyreOps in its Agricultural Strategy
TyreOps has been working towards providing a thorough breadth of solutions and service offerings for its client base within the agricultural sector as the service looks to provide an all-in-solution. Joe Stapleton the Founder of TyreOps explains, “we have found that the customers that we have won were left wanting more from their previous software provider”.
TyreOps's all-in-one solution extends to “Jobs, Inspections, Stock Control and Casing Management, Front-End Accounting, KPI reporting and full tyre management capabilities across the retail, commercial, industrial and agricultural sector”. For this reason, TyreOps believes its a key strength of its system is its versatility. Extending further, TyreOps explains that, “Simple things such as O Ring Seal, Rim Clean, Tube Repair and so forth on jobs which are chargeable products and services” are issues unaccounted for leaving agricultural tyre dealers and users outside of the TyreOps solution potentially looking for options outside of their current product.
For TyreOps, touching base with its customers and prospective clients in the agricultural tyre space, in what they refer to as its ‘integrated approach’ ensures enhanced customer service and cutting-edge technology instead of relying on legacy technology.
TyreOps Puts in Place Services for the Agricultural Sector to Facilitate Greater Ease in Day-to-Day Operations
TyreOps is harvesting technology to centralise operations for its users operating in the agricultural tyre sector, explaining that its web page and app “operate as an integrated solution for retail, commercial, agricultural, earthmover and industrial vehicles all within the same system and same app with complete ease. This allows tyre technicians, administration and management users to consolidate all of their operations”.
TyreOps has also been working on automating every process to save time for the consumer while also integrating other customer requirements. These include having vehicle history available on the app to ensure each functionality cuts the need for large user input. There is also a full system integration within the same app, helping customers avoid downloading any additional system for data capture for businesses. Finally, using the app, which is available on Apple or Android, businesses can carry out inspections, or create action lists to simplify the working process.
TyreOps argues that this shows it has all the features and functionalities needed for a tyre business in the agricultural tyre space to succeed. The software provider adds that this "includes jobs, inspections, stock control, casing management, front end accounting and KPI reporting with each feature seamlessly interacting with one another to allow for greater work efficiencies”.
Citing an example of how the system helps to maintain stock control functions, this ensures that tyres that are removed or added to a vehicle are accounted for. This goes as well for “chargeable remedial work or automatically generating PDF tickets for tyre casings to be sent back to a manufacturer.” For a completed job, invoices will be automatically generated that have easy to use pricing to cut down on business administration making operations far quicker and less time-consuming.
Tyre Network and APIs Feature Allow for More Seamless Operations
For TyreOps, its Tyre Network feature and open APIs have helped to reach a variety of markets. Its consumers have noted “greater KPIs, cost control and vehicle & tyre performance” through TyreOps features, which it argues not only spans across the inspection, casings and self-billing process and is a holistic solution for the market. As the technology is cloud-based, it reduces on paper and the set-up to sync all data on customers, fleet lists and vehicle history is all within 24 hours. For actioning tasks, tyre businesses or connected manufacturers can schedule jobs that require a tyre technician equipped with the vehicle and tyre history for efficient execution of the needed work. The information from the completed job reaches both parties’ systems for the core job data access.
In the case of a tyre, “If the removed tyre is going to the casing bank, manufacturers that are assigned to receive those casings can see how many casings need to be collected and arrange to pick up whilst digitising all paper processes that are still being used for this process.” For fitments, “Tyres can be pulled from the New or Customer Own Property stock and remove it from stock once the job is completed.”
This TyreOps believes is a key to accurate, stock-keeping management which relates to cost-benefits and better customer service for businesses and their customers.
Finalising our extensive conversation with TyreOps, Joe Stapleton explained that its pricing is scalable to ensure it’s affordable for all businesses while ensuring its future features allows all tyre businesses and those operating in the agricultural secvtor the opportunity to benefit from the opportunities that TyreOps brings to businesses.