Ewan has been editor of Retreading Business since 2006 and of Tyre & Rubber Recycling since the magazine was founded. During this period he has become an expert on the global tyre recycling sector. He has many years' experience as an automotive journalist including a period at Tyres & Accessories.
Dan Mallier Joins CAM
Dan Mallier has joined CAM as its new customer success manager, working closely with its customers to understand their strategic direction and ensure CAM’s products are fully aligned to support them in achieving their objectives.
Industry Veteran Joins CAM to Deliver Customer Success
For over 20 years, Mallier has gained considerable experience working predominantly in the leasing and contract hire sector. Most recently, he was director of online at the UK’s leading solutions provider to the fleet and automotive industry, where he was instrumental in its growth from market entry to becoming the largest fleet admin and fines processor in UK, managing over one million vehicles.
Chris Allen, head of product and people at CAM, says, “Mallier’s appointment comes at a pivotal time for the company when we are expanding and developing our product portfolio to align with our customers’ growth ambitions. It is a partnership and that means ensuring that CAM’s products grow and evolve alongside our customers’ businesses.”
Mallier says, “My role is dedicated to ensuring customer success. It’s essential to understand our customers and their businesses in detail. To do this, I am really going to get under the skin of how they’re using CAM’s products in their wider ecosystem. I’m going to be on-site working hand in hand with our customers, hearing and seeing their experiences first hand, and ensuring their requirements are fed back to our team of product owners.”