CrossID, the French-based software and online applications company, will be integrating its point-of-sale and enterprise resource planning (ERP) technologies into CAM International’s TiDaeX online hub. By leveraging the employment of CAM’s open-access, easy-to-use e-jobsheet tyre service app, CrossID’s 320 tyre dealer customers can update their stock efficiently in their core systems while offering automatic data sharing with their customers.
Digitalisation and Technological Solutions Gathering Pace Across Europe
By using the e-jobsheet app integrated into CrossID’s technology solutions, data is passed automatically via the TiDaeX online hub to both contract holder and dealer (for stock updates and billing) when work is completed on the app. This enables commercial tyre service providers to enhance their service to customers and third parties by improving efficiencies and data dissemination. This data gives full visibility to all work carried out, which is almost instantaneously available back from the field, helping to enhance service agility and business accuracy.
Jean-Luc Giusti, managing director of CrossID, explained: “When CAM International presented its innovative digitisation to us we realised we could offer our customers integrated solutions. These solutions would enable them to be more agile and efficient as well as being systematically linked to key manufacturer customers also participating on the platform.”
Steve Daly, director of CAM International, comments, “CrossID has an enviable software design and service reputation in France, and both parties see great mutual benefit from the integration.
“Our strategy to expand e-jobsheet's reach across Europe is gathering pace. More and more software solutions providers will be able to realise the benefits and added-value the open-access, multi-language digital tablet-based service work platform can deliver to tyre dealer markets.”