Aunchinlea Gets Fitter for the Future

Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force™ digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.

Fitter Force Being Used by Auchinlea Tyres

The SME is also going hosted with CAM Cloud.  The managed service will provide quality, hassle-free maintenance of its server and a backup solution for its Cameo system in CAM’s data centre, providing complete peace of mind.

Based on the e-jobsheet open-access, digital tablet-based service work exchange platform, fitter-force™ incorporates a diary system for effective resources (including mobile fitters) planning; job launch (to the e-jobsheet app); pricing; purchasing; stock control; invoicing and accounting.  It also includes a full featured point of sale capability and comprehensive views of customer service activities by account.

Donna Shelley, director at Auchinlea Tyres, says “When we saw the presentation about fitter-force™ we understood its benefits in presenting an end-to-end view of fleet service operations for small to medium-sized fleet tyre service operators like ourselves.  From work request through to job completion and subsequent payment, on a job-by-job basis, CAM’s technology solution will enable us to future-proof our business.”                                                                                                                                           

Mike Allen, managing director of CAM, adds, “Auchinlea is investing in its future to become fitter and more responsive.  Our easy-to-use software platform that is easily accessed via a rented, hosted arrangement, will provide the SME with an integrated system that meets all its field service and in-depot work requirements.” 

About the author

Richard Wilson is the deputy editor for Commercial Tyre Business. Since 2015, Richard has worked as a correspondent for all of the titles across the Valebridge Publications Ltd Group namely: Retreading Business, Tyre & Rubber Recycling, The Tyreman and Truck and Bus News. Richard has worked on/off from the age of 16 for the company and whilst gaining a Bachelor's Degree in Spanish and Business Studies at Coventry University, he developed his writing skills at the University paper and more recently writing his own independent blog.


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