Michelin Report 0.59 Cent Accidental Damage Claim Rate

Michelin Accidental Damage
Michelin's accidental damage guarantee claim rate of just 0.59 per cent demonstrates unrivalled product quality.

Two years after launching their accidental tyre damage guarantee for its regional and on/off-road commercial vehicle tyre ranges, Michelin has reported that it has received 1,391 eligible claims for damage.

Michelin Reveal 0.59% Claim Rate

This is following the sales of nearly 250,000 tyres in the UK and Ireland, representing a claim rate of 0.59 per cent, which the company is claiming, “demonstrates our unrivalled product quality”.

In more detail, the guarantee promises to refund bus, coach and truck operators for accidental damage suffered before a tyre is 50 per cent worn, provided it has been registered on the Michelin MyAccount web portal within one month of purchase.

Michelin has stated that the overall claim number made against the guarantee totalled 1,606. However, 215 claims were not eligible for the guarantee after inspection by Michelin technicians.

Chris Smith, Sales Director B2B for Michelin Tyre plc, says: “The guarantee is free of charge and offers customers the ultimate protection against the financial costs of accidental damage.”

Smith continues, “Some fleets choosing budget tyres do so because they believe accidental tyre damage occurs regardless of tyre choice – but this is a false economy. Every Michelin tyre is designed to be durable, and offer superior on-road performance, fuel efficiency and safety over a long service life.”

“We’re the only commercial vehicle tyre manufacturer with an accidental damage guarantee, and it demonstrates the confidence we have in our tyres. What’s more, the tiny percentage of claims shows that our confidence is well-founded,” summarised Smith.

About the author

Richard Wilson is the deputy editor for Commercial Tyre Business. Since 2015, Richard has worked as a correspondent for all of the titles across the Valebridge Publications Ltd Group namely: Retreading Business, Tyre & Rubber Recycling, The Tyreman and Truck and Bus News. Richard has worked on/off from the age of 16 for the company and whilst gaining a Bachelor's Degree in Spanish and Business Studies at Coventry University, he developed his writing skills at the University paper and more recently writing his own independent blog.

Contact: richard.wilson@retreadingbusiness.com

Phone: (44) 1270 668 718

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